Terms and conditions

Cancellation of the reservation:

More than 3 days before the safari starts – 100% from the total amount will get back

Changes:
All changes/cancellations to be received by e-mail within the office hours in Finland (Mon-Fri at 9-17, GMT +2).

In case of illness:
The reservation will be totally refunded in case the illness is being mentioned as a reason for cancellation. Medical certificate needs to be sent to Emma’s Reindeer within two working days from the cancellation date.

Others:
Emma’s Reindeer withholds the right
– To change the prices in the event of a general change of taxes or similar prices beyond our control
– To change the timetables or contents due to ice or weather conditions or similar reasons
– To cancel safari or activity if informed minimum needed person amount is not fulfilled

– Force Majeure: Emma’s Reindeer has right to charge maximum 250 € office fee.